Description:
Learn how Varon Consulting helped a consulting firm with Streamlining Project Kickoffs and reduced project kickoff times from 2 weeks to 3 days, improving communication and boosting client satisfaction by 40%.
Client Problem:
A consulting firm faced delays in project initiation, averaging 2 weeks between contract signing and project kickoff. This led to high costs for a project kick-off, rocky starts to projects and excessive resource wastage.
Varon Consulting Solution/Action:
Implemented a streamlined sales-to-delivery process. This included:
- Working with the team to find solutions, save time, and create efficiencies
- Creating a standardized handoff document (SOP)
- Establishing a 24-hour turnaround protocol for initial consultant assignment
- Developing a “quick start” project template for immediate action items
Results:
- Reduced sales and admin overhead by 20%
- Reduced project kickoff time from 2 weeks to just 3 days
- Improved internal communication and trust.
- Increased client satisfaction scores for project initiation by 40%
Services:
Process Improvement
Optimize Workflows / Streamline Processes
Industry
Management Consulting
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